On average, it can take around 2 to 8 weeks for shipping, depending on your location. However, if there is a problem, we will always be there for you. please contact us as soon as possible at firstname.lastname@example.org
Yes, all orders will receive a tracking code. It can take a few days or a week to send you the tracking codes, but you will get them on time to track your order.
You can either track your order by your local courier service or even by our website. You will get a code, and that will help you to track your order. If your tracking code is not ready yet, be patient, it may take some time.
The tracking code is only going to be active when your order reaches your home country. If your tracking code doesn’t work, then there is no need to worry about it; be patient. This is expected logistics timing.
The importation laws of all the countries are mostly different, and we are not responsible if your country asks you to pay importation tax fees for the parcel, you are responsible for that. Still, it's unlikely to happen because the pack is small, and with our experience, this never happens.
Yes! You can cancel your order within 24 hours of placement. After 24 hours, no requests will be accepted. Email us at email@example.com if you want to cancel.
If there are issues regarding the product that we have sent you, you can contact us at firstname.lastname@example.org, and we will get back to you within 24 to 48 hours.
It can sometimes happen when we are using different distributors for different articles, and we ship it in separate packages to ensure faster delivery. No need to worry; we try our best that all the items are shipped on the same day.
Please make sure that you are checking the mailbox of the address you used while ordering. Also, make sure to check your spam folder. There’s also a possibility that you made some errors while typing your email address. If you’re still unable to find the confirmation email, please email us at contact@bodykundolls.Com.